We ask for at least 24 hours notice to cancel or reschedule an appointment. This lets us offer the time to another client. Appointments cancelled with less than 24 hours notice, or missed without notice, may be charged for the booked session.
Yes. We bill many extended health insurers directly, so you often pay only the portion your plan doesn't cover. Bring your insurance card to your first visit, or call us ahead of time to confirm your plan is supported. We also provide official receipts for every treatment if you prefer to claim yourself.
No referral is needed to book massage therapy. However, some insurance plans require a doctor's note for reimbursement — check your plan's terms or ask your insurer before your visit.
Please arrive about 10 minutes early to complete a short health history form. Your RMT will discuss your concerns and goals, then tailor the treatment to you. You'll be draped comfortably throughout, and your therapist will check in on pressure and comfort during the session.
Yes — all listed rates include HST. The price on our rate table is exactly what you pay.
Yes. Our RMTs are trained in prenatal massage and use safe, comfortable side-lying positioning at every stage of pregnancy. If you have a high-risk pregnancy, check with your healthcare provider first.
Yes — ample free parking is available on site at 45 Gateway Blvd (Suite 121).
Book online anytime at our booking page — you can choose your treatment, therapist and time in under a minute. You can also call us at +1 289 205 3900. The clinic operates by appointment only, seven days a week, 10 am to 7 pm.